(726) 208-7005
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15 years of experience
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Serving Families in San Antonio and Austin Greater Area
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Woman Owned

Privacy Policy

1. Introduction

Welcome to Sage FX Foundation & Construction (referred to as “Company,” “we,” “us,” or “our”). We are committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our websites, services, or any other communication channels (collectively, the “Services”).

If you have any questions or concerns about this policy, please contact us at:

  • Email: [email protected]
  • Phone: (210) 816-4456
  • Address: 2802 Ivy Oak St, San Antonio, TX 78231

By accessing or using our Services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

2. Information We Collect

We may collect and process the following types of information:

  1. Personal Information:
    • Contact Details: Name, email address, phone number, and mailing address.
    • Business Information (if applicable): Company name, job title, and related business details.
    • Project Details: Information related to your property, project needs, and preferences.
  2. Usage Data:
    • Log Files and Analytics: We may collect data related to how you use our website (e.g., IP address, browser type, referring/exit pages, and date/time stamps).
    • Cookies and Similar Technologies: We may use cookies or similar tracking technologies to enhance user experience, gather usage statistics, and deliver tailored content.
  3. Payment Information (if applicable):
    • If you purchase our services or make payments through our website, we may collect payment and billing information (e.g., credit or debit card number, billing address). This information may be securely processed by our third-party payment processor and not stored on our servers.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

  1. Provide Services: Deliver the foundation repair, construction, or consulting services you request.
  2. Personalize User Experience: Tailor our website content, messaging, and communications to your interests.
  3. Customer Support: Respond to inquiries, schedule appointments, and provide status updates on your projects.
  4. Marketing and Promotional Communications: Send newsletters, offers, or other promotional materials, only if you opt in. You can opt out at any time.
  5. Improve Our Services: Track usage and analyze trends to improve the functionality and user experience of our website.
  6. Payment Processing: Handle payments securely when you order services through our website or other digital platforms.
  7. Legal Compliance: Fulfill our legal obligations and protect our business interests, including fraud prevention and enforcing our agreements.

4. How We Share Your Information

We may share your personal information under the following circumstances:

  1. Service Providers: We may share information with trusted third parties who perform services for us or on our behalf (e.g., payment processors, hosting providers, analytics services). These third parties are contractually bound to protect your information and only use it for the specific services they provide.
  2. Business Transfers: If we merge, sell, or transfer part or all of our business or assets, we may transfer your information in connection with such transaction.
  3. Legal Obligations: We may disclose your information if required by law, subpoena, or to respond to governmental requests. We may also disclose your information if we believe it is necessary to protect our rights, property, or the safety of others.
  4. With Your Consent: We may disclose your information for any other purpose with your explicit consent.

Note: We do not sell, rent, or share your personal or mobile information with third parties for their marketing or promotional purposes.

5. Cookies and Tracking Technologies

Our website may use “cookies” or other similar tracking technologies to:

  • Remember your preferences and personalize your experience.
  • Analyze site usage to improve our content and services.
  • Provide tailored advertisements or marketing messages (if applicable).

You can typically set your browser to refuse cookies or to alert you when cookies are being sent. However, doing so may affect the functionality of some parts of our website.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. Despite our efforts, please remember that no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but adhere to accepted industry security standards.

7. Retention of Your Information

We retain your personal information only for as long as necessary to:

  • Provide the services you have requested.
  • Comply with legal obligations and resolve disputes.
  • Enforce our agreements and protect our legal rights.

When we no longer require your personal information for these purposes, we will securely delete or anonymize it.

8. Your Rights and Choices

Depending on the laws of your jurisdiction, you may have rights regarding your personal information, such as the right to:

  • Access, correct, or delete your personal information in our records.
  • Withdraw consent for specific data processing activities.
  • Opt out of receiving marketing communications. We only send promotional emails to users who explicitly opt in. If you no longer wish to receive such emails, follow the unsubscribe instructions or contact us directly.

If you wish to exercise any of these rights or have any questions, please contact us at [email protected].

9. Links to Third-Party Websites

Our Services may link to third-party websites or services that we do not control. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any website you visit outside of our domain.

10. Children’s Privacy

Our Services are not directed toward individuals under the age of 13 (or the relevant age of majority in your jurisdiction). We do not knowingly collect personal information from children. If you believe we may have inadvertently collected information from a child, please contact us so we can remove it.

11. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective upon posting the updated policy on our website. The date at the top of this policy indicates when it was last revised. We encourage you to review this policy periodically.

12. Contact Us

If you have questions, concerns, or feedback about this Privacy Policy or how we handle your personal information, please contact us:

  • Email: [email protected]
  • Phone: (210) 816-4456
  • Address: 2802 Ivy Oak St, San Antonio, TX 78231

We will do our best to respond promptly and work with you to address any concerns you may have.

Disclaimer

This Privacy Policy template is provided for informational purposes only and does not constitute legal advice. Your business needs may differ based on your specific practices, industry regulations, and local laws. Always consult a qualified attorney to tailor a Privacy Policy that meets your legal requirements.

Sage FX Foundation & Construction appreciates your trust and is dedicated to safeguarding your privacy.

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